Notice of AODA

Notice of Availability of Documents under the Accessibility for Ontarians with Disabilities Act

Bethany Residence is committed to maintaining an accessible environment for people with disabilities by serving our residents and other individuals in a manner which respects their dignity and independence, and permits equal access to our services.

We have established policies, practices and procedures for the delivery of our services to people with disabilities, as required by the Accessibility Standard for Customer Service enacted under the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”). Our Accessible Service Policy is available to any person upon request. It describes our policies, practices and procedures relating to:

  • Providing services to people with disabilities;
  • The use of assistive devices, service animals and support persons by people with disabilities;
  • Temporary disruption of our facilities and services;
  • Staff training; and
  • Our Feedback Process

To obtain a copy of our Accessible Service Policy please contact:

Ms. Sheri Levy-Abraham
Bethany Residence
2387 Industrial Street
Burlington, Ontario L7P 3A1
Tel: (905) 335-3463
Fax: (905) 335-1202
sheri@bethanyresidence.ca